We recommend that you avoid packing fragile, valuable and perishable items in your checked baggage. Air Mauritius shall have no liability whatsoever for damage to articles not permitted to be transported in checked baggage, including fragile or perishable items, items having a special value, such as money, jewelry, precious metals, computers, personal electronic devices, negotiable papers, securities, or other valuables, business documents, passports and other identification documents or samples.

For further information, please refer to Clause 15 of our Conditions of Carriage. 

Air Mauritius advises you to contract additional third party insurance for any fragile, valuable and perishable item as our liability is limited.

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To find out more about our conditions of carriage for baggage, please feel free to consult our Conditions of carriage or contact your local Air Mauritius office.

If you need to carry medication, we advise that you pack it in your hand baggage and carry with you the corresponding medical prescriptions (which may be requested from you by security or customs officials). For medication in LAG (liquids, aerosols, and gels) form, you will need to comply with the restrictions on LAGs.

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To find out more about our conditions of carriage for baggage, please feel free to consult our Conditions of carriage or contact your local Air Mauritius office.

You should pack frozen food in one of the following ways:

• In plastic bags enclosed in a hermetically sealed cooler box.
• In sealed plastic bags packed in a polystyrene box. You should then have the entire unit wrapped in plastic by the wrapping service at Rodrigues Plaine Corail Airport.
• In sealed plastic bags wrapped in paper (to absorb moisture) and packed in a carton box. You should then have the entire unit wrapped in plastic by the wrapping service at Rodrigues Plaine Corail Airport.

• The maximum weight of a product per package/box must not exceed 5 kg.
• The use of ice or dry ice in the packages during air transportation is prohibited.
• The airport staff of Air Mauritius and the officers of the Airport of Rodrigues will check the packages and ensure their satisfactory condition before they are accepted at check-in counters.

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In case of doubt about the acceptance of any item, please contact your local Air Mauritius office.

For all matters concerning your flight or our conditions of carriage, please feel free to consult our Conditions of carriage.

Due to the risk of travelers importing disease into the European Union, all personal consignments of meat, meat products, milk and milk products are prohibited to enter the EU with the exception of powdered infant milk, infant food and special foods required for medical reasons provided that:

• the product does not require refrigeration before consumption
• it is a packaged proprietary brand product
• the packaging is unbroken

• you have obtained the necessary documentation from the official veterinary services of the country from which you are travelling stating that the goods conform to the requirements for entry into the EU
• you declare any such goods and present your documentation on your arrival to an authorized EU border inspection post for veterinary control

All meat, meat products, milk or milk products not conforming to these rules must be surrendered on arrival to the frontier of the European Union for official disposal.
Failure to declare such items may result in a fine or criminal prosecution. 

For food of animal origin other than meat, meat products, milk and milk products, you may bring up to 1 kg, if authorized, without submitting it for veterinary control.
For more information on the European Union regulations, click here.

More information

To find out more about our Conditions of Carriage for baggage, please feel free to consult our Conditions of Carriage or contact your local Air Mauritius office.